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Standard Operating Procedures


Standard Operating Procedures (SOPs)

These are the essential guidelines that outline how tasks and operations are to be performed. Following SOPs ensures consistency, safety, and efficiency in all our activities.



Code of Ethics and Firefighter Operations​

Code of Ethics​

  • Upholding intregity, honesty, and professionalism on and off duty.
  • Respecting everyone regardless of race, religion, sexual orientation gender or disability.
  • Giving quality and proper medical care to everyone regardless of race, religion, sexual orientation, gender or disability.
  • Comitting to public service and community welfare.

Operating Procedures​

  • Adhering to medical ethics and all laws
  • Cooperating with other Fire Departments and Law Enforcement Agencies
  • Conducting all operations with vigilance and attentiveness

Communication with other FireFighters​

  • Using clear and detailed language over radio
  • Following all radio protocols over radio
  • Respecting and following Chain of Command in communication hierarchies
  • Always use plain talk. Never use 10 codes when in radio as all situations are constantly evolving.

Report Writing​

  • Documenting incidents including fires and crashes, as well as medical calls
  • Including essential details such as time, locations, type of fire, and or medical incident.
  • Using standardized formats and language to achieve clarity and consistency

Vehicle Operations​

  • Operating apparatus's safely and within traffic laws.
  • Using emergency equipment, including lights and sirens, halligans, radios, hoses, appropriately.
  • Only going 10 MPH over the speed limit while responding to calls, to ensure the safety of pedestrians and responders.

Uniform and Equipment Standards​

  • Maintaining a neat and professional appearance. No long beards or hair that extends past the ears.
  • Displaying appropriate identification and insignias. No wearing anything that is out of your rank.

Firefighter Safety and Medical Procedures​

  • Always make sure to check your surroundings on a call. Lookout for needles, sharp objects such as forks, knives, as well as firearms.
  • Use protective equipment when necessary. On all fire calls, always wear a helmet. On all medical calls, make sure to use gloves in case of any communicable diseases.
  • Following established protocols for handling potentially dangerous situations.

Medical Attention Procedures​

  • Always follow medical procedures when on medical calls.
  • On all medical calls, gloves are required to be worn.

General Procedures​

Professional Development​

  • Continuing Education: Participating in ongoing training programs to enhance investigative skills and stay updated on legal developments.
  • Skill Enhancement: Conducting periodic exercises and simulations to improve team coordination and effectiveness.

Reporting and Communication​

  • Progress Updates: Providing regular updates to supervisors and stakeholders on case developments.
  • Collaboration: Communicating effectively with patrol units, other CID divisions, and external agencies.
  • Report Writing: Drafting clear, detailed reports of investigations for internal use and court proceedings.

Quality Assurance​

  • Audits and Reviews: Conducting internal audits and reviews to ensure adherence to SOPs and best practices.
  • Feedback Mechanisms: Soliciting feedback from stakeholders to identify areas for improvement and implement corrective measures.

Public Outreach and Education​

  • Community Engagement: Engaging with the community through educational programs, public events, and outreach initiatives.
  • Driver Education: Promoting safe driving practices through awareness campaigns and educational materials.
  • Partnerships: Collaborating with local schools, community groups, and stakeholders to enhance traffic safety awareness.